Customer Service

Have a question? We're here to help.

Access to information on credit services, home services, and more.

We're experiencing higher call volumes so wait times may be longer than usual.

Live Chat

During business hours, select live chat at the bottom‑right of the page to speak to service representative.

Call Us

1‑800‑336‑9136

Monday - Saturday: 8am - 8pm
Sunday: 11am - 8pm

More Phone Numbers

Email Us

Have a question, comment or need assistance? Send us a quick message.

Contact Us

Get directions to the nearest store and store hours.

Find Your Store
Dark gray check mark within circle

Order Status

Check on the status of an order by visiting Order Tracking or review your full order history by logging into your account, then navigate to My Order History.

Dark gray calendar

Schedule Order Pickup or Delivery

Once your order is ready, you can schedule a convenient time for pickup or delivery.* Simply enter your order number and zip code to get started.

Schedule Now

*Excludes Flooring & Installation Orders

Electronics Installation

A one-stop shopping service for all your home electronics needs.

View Details
The Design Gallery at Nebraska Furniture Mart

In-store design services to help achieve your dreams.

Learn More

Peace of Mind

with Nebraska Furniture Mart Protection Plans

Learn More
SquareTrade

SquareTrade, an Allstate Company
(Purchases after July 31, 2019)

File a Claim

Guardsman

Furniture Guardsman Protection Plan
(Purchases prior to January 1, 2021)

Online Service Request

Total Performance Plan
(Purchases prior to July 31, 2019)

File a Claim

Fortegra

Fortegra Carpet Protection
(Purchases prior to Dec. 31, 2018)

File a Claim

(800) 867-2216