Customer Service

Have a question? We're here to help.

Access to information on credit services, home services, and more.

Live Chat

During business hours, open a chat to connect with a service representative.

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Call Us


Monday - Saturday: 8am - 8pm
Sunday: 11am - 8pm

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Email Us

Have a question, comment or need assistance? Send us a quick message.

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Get directions to the nearest store and store hours.

Find Your Store
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Order Status

Check on the status of an order by visiting Order Tracking or review your full order history by logging into your account, then navigate to My Order History.

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Schedule Order Pickup or Delivery

Once your order is ready, you can schedule a convenient time for pickup or delivery.* Simply enter your order number and zip code to get started.

Schedule Now

*Excludes Flooring & Installation Orders

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The Design Gallery at Nebraska Furniture Mart

In-store design services to help achieve your dreams.

Learn More

Peace of Mind

with Nebraska Furniture Mart Protection Plans

Learn More

SquareTrade, an Allstate Company
(Purchases after July 31, 2019)

File a Claim


Furniture Guardsman Protection Plan
(Purchases prior to January 1, 2021)

Online Service Request

Total Performance Plan
(Purchases prior to July 31, 2019)

File a Claim


Fortegra Carpet Protection
(Purchases prior to Dec. 31, 2018)

File a Claim

(800) 867-2216