When we were informed by NRTC that SecureIT would be going away at the end of March we worked with them to identify a high-quality replacement solution that provided the same level of quality and functionality. SecureIT used Bitdefender antivirus definitions to provide you protection already so with their award-winning solutions and depth of features and compatibility, Bitdefender was the logical choice.
SecureIT Antivirus Protection
Antivirus Protection
Computer Malware & Ransomware Protection
SecureIT Plus lets you use your new computer with confidence knowing you have 24/7–365 Product Support just a phone call away. In the event that your computer gets infected, SecureIT Plus technicians will remove the infection at no charge! This package also includes a one-time, new computer optimization!
SecureIT Plus Features
- Anti-malware, Anti-spyware, and Anti‑virus
- USA-based product support, 24/7
- Support via Phone, Chat, or Remote PC
- New PC optimization
- Works on up to 3 Windows computers
- Unlimited virus Removal*
- Parental controls
- Updates Threat Definitions every 10 minutes
- Hablamos Español
*If SecureIT Plus is professionally installed and the virus can't be removed, we'll pay you $100 toward removal performed by another tech service. Services provided by SecurityCoverage, Inc®
NFM has offered NRTC's SecureIT antivirus solution for several years and was recently informed that SecureIT would no longer work or be supported after March 31, 2026. To ensure our customers continue to have reliable, strong protection in place we are offering the Bitdefender Antivirus Plus solution going forward and making it available now for customers who still had time remaining on their SecureIT purchase.
FAQs for Transitioning to Bitdefender
When will my SecureIT stop working?
SecureIT will no longer work or be supported after March 31, 2026. You can remove the app from your devices at that time, or just before you install new security software (i.e. Bitdefender).
Who do I call if I need product support such as removing SecureIT from my device or I need my Bitdefender activation link to be reissued?
nrtc product support is available at 1‑877‑402‑3343 Mon-Fri 7am - 6pm CST and via email at product_support@nrtc.coop. If you call in or email after hours will still be supported, just leave a message with your contact info and the reason for your call/email and you will get a call/email back when the office opens. Bitdefender activation links are only good for 10 days from when issued, if you miss activating within that timeframe you will need to request a new activation link.
What NFM number should I call if I have questions related to my NFM account?
You can reach NFM customer service at 1‑800‑359‑1200 extension 22435 Mon-Sat 8am - 8pm & Sun 11am - 8pm CST or via email at contact.us@nfm.com.
What is included with the new Bitdefender Antivirus Plan?
Award-winning antivirus protection that keeps you safe online.
- Best antivirus protection in the industry, as proven by the last 10 years of independent test scores
- Covers Windows, Android, macOS, iOS devices
- Your plan includes protection for up to 3 devices
- Standard scam protection and detection to avoid online fraud and stop hackers
- Multi-layer ransomware protection that keeps your sensitive documents safe
- Web protection when browsing the Internet
- Low footprint on battery and CPU that does not impact your device performance
How Bitdefender compares to other cybersecurity brands
How do I uninstall SecureIT from my device(s)?
Windows devices:
- Windows XP: http://support.microsoft.com/kb/307895
- Windows Vista and 7: http://windows.microsoft.com/en-us/windows-vista/Uninstall-or-change-a-program
- Wondows 8: http://windows.microsoft.com/en-us/windows-8/uninstall-change-program
- Windows 10 & 11: http://windows.microsoft.com/en-us/windows-10/repair-or-remove-programs
iOS devices:
- Navigate to your home screen.
- Press and hold on the SecureITicon.
- The app icon will start to shake and an 'X' will appear.
- Press the 'X' and SecureIT will unistall.
Android devices:
If you have enabled Device Administrator within the anti-theft settings, you must first disable this from within SecureIT to uninstall. Note: this process may vary depending on your version of Android.
- Navigate to your Android's Settings menu.
- Select Apps or Application Management.
- Select SecureIT.
- Press the Uninstall button.
What should I do if I didn't receive an email from Bitdefender with my activation link?
It may take a few hours after you receive our notification email about the conversion from SecureIT before you receive the Bitdefender activation email. If after a few hours you still do not see the Bitdefender email be sure to check your spam or junk folders to make sure it isn't in there. If you have waited a few hours and checked your spam/junk folders you can request another email be sent by contacting NRTC product support at 1‑877‑402‑3343 Mon-Fri 7am - 6pm CST or via email at product_support@nrtc.coop. It may take up to two business days before the new Bitdefender email arrives in your inbox upon reissuance.
