Our Priority is to Support You & Your Family

Many in our community are experiencing financial hardship. If you have been directly impacted by the Covid‑19 crisis, please fill out the form below. We may be able to help.

Request Assistance
Customer Service Representative

Call Times

We're experiencing higher call volumes so wait times may be longer than usual. Instead of waiting on hold, please fill out the form below and one of our team will contact you directly.

Helpful Links

Covid Updates

Store Information

For General Customer Service, call 1‑800‑336‑9136.

Assistance Request Form

Please provide the information below to submit a request for payment relief to our NFM Account Services team. You may qualify for relief with a smaller monthly payment for a few months. We are experiencing high volumes right now, but we will do our best to get you a response within 2 business days.