Connect with an expert

Expert help, made easy
Shopping with a trained sales associate just got even more convenient.
Get startedLearn about our contact options
Find the right fit to get the answers you need
Chat with an in‑store sales professional
This option starts a text conversation directly with an NFM team member on the sales floor to discuss products you’re interested in. Need a closer look? Our staff can even switch to live audio or a video call to show you items in store. Please note, live chat is not available outside of store hours or if staff are assisting other customers.

Book an appointment
Select this option to schedule time in store, online or over the phone with our knowledgeable sales professionals. If you want a truly personalized shopping trip, this is the perfect choice.

Leave a message
Choose this option to send us product specific questions and our sales staff will respond shortly by email or text.

Get to know our sales professionals
When you reach out, our concierge team is here to help. These specially trained sales professionals can assist with shopping in any department and connect you with expert staff for in-depth questions. Whether you're chatting online or have an appointment in store, working with our team ensures a great experience.
