So You're Expecting Some Beautiful New Flooring . . .

Key check points when having flooring installed by Nebraska Furniture Mart's Professional Flooring Installers.

Estimation

At the time of sale we will estimate the approximate size and cost of your installation. The total cost may vary due to adjustments in yardage and/or additional labor charges.

Measure Agents

Our measurers will call the morning of the measure by 12 noon.

Price Approval

Before we order any products of install your floor, we must have your verbal approval on the exact sizes and costs associated with your job. If you’ve not been contacted within two days after your measure, please call our Flooring Service Department at 402-392-3490 or 1-800-359-1200, extension 3490. If price approval is delayed, your order will not be placed and your installation might not proceed as scheduled. Scheduled installation dates are based on carpet availability and subject to change.

Specialty Labor

Take-up, removal, stairs, metal trim, subfloor prep or furniture moving may require extra labor service charges. Please understand that installers will only perform work shown on the work order. Any extra work required during installation that has not been discussed with your sales associate and written on the work order, will require additional charges.

Carpet Removal

To make way for your new carpet and pad, you will need to remove your wall-to-wall carpet and pad. Please leave the tack strip down and remove remaining pad staples. Upon request, we will take up and dispose of the existing carpet and pad for a modest charge. Installers will only dispose of carpet the take up.

Furniture Removal

If Nebraska Furniture will be moving your furniture, please remove all breakable items first. Disconnect any wiring such as stereo and TV wires. In bedrooms, please strip beds and remove all items from the tops of dressers
and bottoms of closets. In kitchen and utility rooms please disconnect the washer, dryer, refrigerator and all gas appliances. Nebraska Furniture Mart installers are not responsible for disconnecting or reconnecting these items. NFM Installers WILL NOT dismantle or move waterbeds, grandfather clocks, antiques or any items requiring calibration or any item that a two-man crew is incapable of moving.

Preparing For Your Installer

Please be sure the power is on for the installer’s electrical tools, and the temperature in the house is 69 degrees, 24 hours prior to installation. Inatallers will call the morning of the installation between 7am and 10 am.

Carpet Inspection

When inspecting your new carpet, it could appear slightly different in texture or color due to normal dye lot differences from the display sample in the store. Newly installed carpet, when exposed to normal vacuuming, will blossom and take on a closer appearance to our showroom samples.

Doors

Nebraska Furniture Mart does not cut doors for carpet clearance. The installers will remove doors to install carpet and replace them, but will not replace doors if they require trimming.

Carpet Seams

In most installations, carpet seams are common, however no seam is totally invisible. Due to different textures, patterns and direction of light, some seams may be more visible than others, Please discuss with your installer any seams you may have questions about before he leaves your home.

Carpet Waste

After installation you will probably notice some leftover pieces of carpet. This is normal and due to the fact that most room s are narrower or wider than the standard 12-foot wide carpet. Your installer will collect and bag scrap pieces and vacuum your new carpet. Larger pieces of carpet will be left for your use.

Baseboards, Walls and Wallpaper

Many carpets now have backing that is highly abrasive to painted or varnished surfaces and to freshly applied wallpaper. We recommend that freshly painted, or newly wallpapered walls be allowed to completely dry at least four days prior to installation. Your installer will take added care to minimize these scratches but minor touch up may be needed after installation.

Payment

Nebraska Furniture Mart flooring orders marked Balance Before Delivery (BBD) that are not paid in full five days prior to installation will not be installed on the set date and will need to be rescheduled when payment is received.

ENJOY YOUR NEW FLOORING FROM NEBRASKA FURNITURE MART!