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Thank
you for choosing Nebraska Furniture Mart for your commercial flooring needs.
With more than a million yards of flooring installed by our experts each year, you
can count on the best commercial flooring installation possible.
When having your commercial flooring installed by Nebraska Furniture Mart ’s Professional
Flooring Installers, here are some key points to look for:
Link to the areas below-ESTIMATION,
MEASURE AGENTS, PRICE APPROVAL,
SPECIALTY LABOR,
CARPET REMOVAL, FURNITURE REMOVAL,
PREPARING FOR YOUR INSTALLLER,
CARPET INSPECTION,
DOORS,
CARPET SEAMS, CARPET WASTE,
BASEBOARDS, WALLS AND WALLPAPER,
PAYMENT
ESTIMATION — At the time of sale we will
estimate the approximate size and cost of your installation. The total cost may
vary due to adjustments in yardage and/or additional labor charges.
PRICE APPROVAL — Before we order
any products or install your floor, we must have your verbal approval on the exact
sizes and costs associated with your job. If you’ve not been contacted within three
working days after your measure, please call our Commercial Flooring Department
in Omaha (402)392-3430 Kansas City (913)288-6345 or 1-800-359-1200, extension 23430 for Omaha, extension 46345 for Kansas City. If price approval is delayed,
your order will not be placed and your installation might not proceed as scheduled.
Scheduled installation dates are based on carpet availability and subject to change.
SPECIALTY LABOR — Take-up, removal,
stairs, metal trim, subfloor prep or furniture moving may require extra labor service
charges. Please understand that installers will only perform work shown on the work
order. Any extra work required during installation that has not been discussed with
your sales associate and written on the work order, will require additional charges.
FURNITURE REMOVAL — If Nebraska
Furniture will be moving your furniture, please remove all breakable items first.
Disconnect any wiring such as computers and fax machines. NFM installers are not
responsible for disconnecting or reconnecting these items. NFM Installers WILL NOT
dismantle or move any items requiring calibration or any item that a two-man crew
is incapable of moving.
BEFORE YOUR INSTALLER
ARRIVES — Please be sure the power is on for the installer’s electrical tools, and
the area’s temperature is at least 70 degrees, 24 hours prior to installation.
CARPET INSPECTION — When inspecting
your new carpet, it could appear slightly different in texture or color due to normal
dye lot differences from the display sample in the store. Newly installed carpet,
when exposed to normal vacuuming, will blossom and take on a closer appearance to
our showroom samples.
DOORS — NFM does not cut doors for carpet clearance.
The installers will remove doors to install carpet and replace them, but will not
replace doors if they require trimming.
CARPET SEAMS — In most installations,
carpet seams are common, however no seam is totally invisible. Due to different
textures, patterns and direction of light, some seams may be more visible than others,
Please discuss with your installers any seams you may have questions about before
they leave your job.
CARPET WASTE — After installation you
will probably notice some leftover pieces of carpet. This is normal and due to the
fact that most rooms are narrower or wider than the standard 12-foot wide carpet.
Your installer will collect and bag scrap pieces. Larger pieces of carpet will be
left for your use if you should need repairs later.
BASEBOARDS, WALLS AND WALLPAPER — Many
carpets now have backing that is highly abrasive to painted or varnished surfaces
and to freshly applied wallpaper. We recommend that freshly painted, or newly wallpapered
walls are allowed to completely dry at least four days prior to installation. Your
installer will take added care to minimize these scratches, but minor touch up may
be needed after installation.
PAYMENT — NFM flooring orders marked Balance
Before Delivery (BBD) that are not paid in full five days prior to installation
will not be installed on the set date and will need to be rescheduled when payment
is received.
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